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Responsible gambling
Virgin Casino is committed to providing a safe and responsible gaming environment for all our players. We understand that gambling should be done responsibly and within your means.
Set Your Limits
You can set deposit limits, which will prevent you from exceeding the limit we have agreed with you. This includes setting daily, weekly, or monthly limits on the amount of money you can spend playing games at Virgin Games.
Take a Break
If you feel that you're getting too caught up in gaming and need to take a break, our Self-Exclusion tool allows you to block your account for a minimum period of 24 hours. This will prevent you from accessing your account or making any deposits during this time.
Get Help If You Need It
We encourage all players to gamble responsibly and within their means. We have partnered with several organizations that provide support to individuals struggling with problem gambling, including:
- GAMCARE: A confidential helpline offering advice on problem gaming
- BeGambleAware (UK-specific): A charity providing information, advice, and guidance for anyone concerned about problem gaming
How to Use These Tools
To use these tools, follow the steps below:
- Log in to your account
- Click on "Account" or "My Account"
- Select "Responsible Gaming"
- Choose from the options listed (Deposit Limits, Time-Outs, Self-Exclusion)
- Follow the instructions provided
Additional Resources
For more information and support on responsible gaming, please visit our partner websites:
- GAMCARE
- BeGambleAware (UK-specific)
Remember to always gamble responsibly and within your means.